Woman with monolid eyes applying at-home DIY eyelash extensions
Woman with monolid eyes applying at-home DIY eyelash extensions

COMMON FAQ

How long will one starter bundle last me?

At least 5+ months as everything inside it (including the lashes) is reuseable.

The liquids (Lash Bond, Sealant, Remover) will last you even longer, around 8 months (and that is assuming regular/weekly use).

Click here to see our starter bundles.

Are the lashes reuseable? 

Yes, our lashes are reuseable up to 7x. Instructions on how to clean & reuse are here.

Most customers use only 2-3 lash clusters per eye and most lash packs come with 12 lash clusters (so that’s 2-3 fresh uses before reusing).

Which lashes are suitable for monolids & hooded eyes?

You’re in the right place - ALL of our lashes are designed for monolids & hooded eyes. Feel free to pick whichever lash styles that speak to you!

Having said that - if you're going for a more obvious look on your monolids - go for the lashes with a deeper curl e.g. Fruitcake Flutter, Sleigh the Day and Egg-Xtra. You can check depth of curls in our lash style guide here.

I have sparse & short natural lashes, is this product suitable for me?

Short, sparse & downward-pointing lashes is a problem that is very common to East Asians. Luckily, our founders are East Asian and we design lashes specifically to address this issue. Our lashes are super featherlight (you won't feel them on), made out of Korean Silk and adhere well to even the weakest of lashes.

I don’t know which lashes to pick!

Check out our ultimate lash style guide here. Go for our Naturals for an everyday “your lashes but better” look, Wispys for an everyday glamorous look, and Volumes for an evening drinks vibe!

...or feel free to send us (via Instagram) pictures of your ideal lash look for custom recommendations. We typically respond within 10 minutes.

Which lash style for a cat-eye look?

Easily achieve a lifted cat-eye look by mixing lash styles - click here.

Where are your products made?

Our Lash Bond & Lash Sealant are responsibly made & tested in South Korea.

Will the lashes just pop off my eye during the day?

No. Our proprietary formulas ensures lashes don't ever "pop off"! At the most, perhaps 7 days in - they will start to feel a bit loose. That's how you know you should remove that 1 lash cluster and reapply with more Lash Bond at the next opportunity (takes a few secs only!).

But don’t take our word for it - check out reviews from real customers here.

What do Zukyun lashes feel like, once on?

Application of the Lash Sealant means that they feel just like traditional salon lash extensions i.e. you don’t feel anything at all.

What makes Zukyun Beauty different?

We are the only DIY lash extension system specifically designed for a natural look on petite eyes, monolids & hooded eyes. Our proprietary formulas are formulated to withstand 1+ week in humid weather. You won’t find our products elsewhere!

We are also the only lash brand worldwide which offers lash classes. Book in your FREE lash class here.

Read more about us here.

How does Zukyun compare to salon lash extensions?

Our products are NOT the same as salon lash glue (which is not safe for at-home use!).

Because our products don’t contain the harsh chemicals found in salon lash glue, our lashes won't last as long as salon lashes (which can last around 2-3 weeks).

However, they are a gentle and healthy alternative. Our founders started Zukyun upon realising that their natural lashes were suffering from continuous salon appointments. Read our story here.

Is Lash Bond safe for daily use on sensitive eyes?

Absolutely. Our proprietary Lash Bond is ophthalmologist-approved, clinically-tested and proudly made in South Korea.

Do I really need the Lash Sealant & applicator?

Yes. They are needed for Step 2 of application i.e. "squeezing" featured in this brief tutorial video (from 1.03 min onwards).

The action of "squeezing" lashes is what activates the Lash Bond and locks your lashes in for 1+ week hold. In order to squeeze, you need both the Lash Sealant & applicator. Without the Lash Sealant, when you go to squeeze, you'll be removing the false lashes as you go...!

All of the items in a Zukyun starter bundle are essential for application. 

What does the Lash Sealant do?

Our Lash Sealant is made in South Korea and is used during lash squeezing, which is what activates the Lash Bond. Without it, you will be pulling away your DIY lashes as you go to squeeze them.

The Lash Sealant also ensures you won’t feel your lashes whilst they’re on. 

Do I really need the Lash Remover?

Yes. It is a must if you plan to reuse your DIY lashes 7x!

It is also the only way to ensure a pain-free and smooth removal that promises 0 damage to your natural lashes.

Global Shipping Costs

We offer subsidised worldwide shipping from Hong Kong.

Shipping is FREE for starter bundles to most countries located in Asia (Hong Kong, Singapore, Malaysia etc.).

For countries outside of Asia - click here to check how much (or how little!) you need to top up (and how to qualify for free shipping). 

The above link also sets out timings for deliveries.

I have bought but I can’t put the lashes on?

Hong Kong
We will meet you at a convenient place & time for a FREE 1-2-1 lash class. If you aren’t able to put on your lashes by the end of the 20 minute class, we will refund 100% of your money back! Message us on Instagram with your order number to book in.

Overseas
Online Zoom lash classes are available and we have 24/7 customer support. Just message us on Instagram - we typically respond within 10 minutes and can get you booked in for your FREE class within a couple of days.

Your happiness is very important to us. We provide lifetime customer support.

Woman with monolid eyes applying at-home DIY eyelash extensions
Woman with monolid eyes applying at-home DIY eyelash extensions

Please contact us on Instagram or at hi@zukyunbeauty.com if you have any other questions